1. Overview:

This Cancellation Policy outlines the terms and conditions governing the cancellation of booked Excursion RV Rentals with Elegant Excursion RV Rentals, LLC. We understand that plans may change, and we aim to provide a fair and transparent policy for our customers.

2. Cancellation Periods and Fees:

a. Standard Cancellation:

Cancellations made 15 days or more before the scheduled pick-up date will incur no cancellation fees.

Cancellations made within 14 days of the scheduled pick-up date will result in a cancellation fee of 50% of the total rental cost.

b. Peak Season Cancellation:

During peak seasons or special events, cancellations made within 30 days of the scheduled pick-up date will result in a cancellation fee of 75% of the total rental cost.

3. Cancellation Process:

Customers must notify Elegant Excursion RV Rentals, LLC of any cancellations in writing, via email or through our customer portal. The cancellation date is considered the date the written notice is received.
The deposit is forfeited for any cancellation, with no refunds, 15 days prior to check-in. Additionally, no refunds will be given for cancellations of reservations during a holiday and event weeks for early check-outs or no-shows. No Refunds will be given for cancellation or interruption that occurs due to inclement weather.

4. Refund Process:

a. Refunds, if applicable, will be processed within [C] business days from the date of cancellation.

b. Refunds will be issued to the original payment method used for the booking.

5. Modifications and Changes:

Customers may request modifications to their reservation, such as changes to the pick-up or drop-off dates, subject to availability. Elegant Excursion RV Rentals, LLC reserves the right to apply additional charges for modifications. Any modifications must be requested at least [X] days prior to the scheduled pick-up date.

6. No-Show Policy:

Customers who fail to pick up the reserved RV on the scheduled date without prior notification will be considered a “no-show.” In such cases, Elegant Excursion RV Rentals, LLC reserves the right to charge the standard cancellation fees as outlined in our Cancellation Policy.

7. Force Majeure:

In the event of unforeseen circumstances, such as natural disasters, government actions, or other force majeure events, Elegant Excursion RV Rentals, LLC reserves the right to modify or waive the cancellation policy as deemed appropriate. We understand that certain situations may arise that are beyond your control, and we are committed to working with you to find a suitable solution.

8. Reservation Transfers:

Reservation transfers to another party may be allowed with prior written consent from Elegant Excursion RV Rentals, LLC. Any transfer requests must be submitted in writing and may be subject to administrative fees. We strive to accommodate our customers’ needs to the best of our ability and appreciate your understanding in this matter.

9. Contact Information:

For any questions or concerns regarding this Cancellation Policy, customers can contact Elegant Excursion RV Rentals, LLC email at contact@elegantexcursionrvrentals.com or call 866-916-1774.

10. Acknowledgment:

By making a reservation with Elegant Excursion RV Rentals, LLC, customers acknowledge that they have read, understood, and agreed to abide by this Cancellation Policy.

Elegant Excursion RV Rentals, LLC reserves the right to update or modify this policy as needed, and any changes will be communicated to customers in a timely manner.